Want to strengthen our team? A competent staff is the best guarantee of the quality of our service. Do you share our values? Then discover all our job opportunities.
Mission Implementing QHSE and corporate social responsibility (CSR) policies, Assessing risks and formulating recommendations in terms of well-being at work, quality, safety and the environment, as well as raising staff awareness of good practices to ensure the company's compliance with standards linked to ISO certifications.
Mission Being responsible for leading a team of customer service representatives to ensure the highest level of service is delivered to customers. Overseeing daily operations, coaching and developing team members, resolving escalated customer issues, and driving performance to meet department objectives. Act as the single point of contact for a group of customers within this department and being responsible for monitoring contractual aspects at operational and commercial level within the company.
Are you eager to take part in a polyvalent role where you will be translating customer requirements into feasible and effective solutions? Do you want to thrive in a collaborative environment? If so, you could be the future Software Engineer we are seeking to join our dynamic team! You will join the team specialized in B2B automated transactions including e-Invoicing services. We pride ourselves on our innovative solutions and commitment to customer satisfaction
Responsible for the administrative management of Customer Service, providing support to the Purchasing Manager and acting as the first level of contact for the operational management of specific customers/products to contribute to good management and customer satisfaction.
MISSION Be responsible for building new solutions and enhance existing ones, in coordination with the project management office and the product team. Understand customer needs and help translate those into feasible and effective solutions for our clients. Be responsible for the maintenance and follow-up of deployed solutions and offer second level support.
The Service Account Manager’s primary role is to manage relationships with our clients in assigned territory(ies). He/she makes sure that all their business needs are met and ensures a regular follow-up to anticipate their requirements to ensure highest customer’s satisfaction. The Service Account Manager is also the first point of contact of speos customers. He/she responds to customer queries in a timely and accurate way. The Service Account Manager is the person in charge of monitoring the flow of data and to take action to resolve any issue. He/she analyzes technical problems and solves them.
Mission As Software Quality Assurance Tester, you realize tests according to the department procedure and following test plan. You also suggest improvement for the Testing methodology, and you maintain non regression test cases for client application and products.
Mission As Developer, you actively participate in the delivery of external (Customer Solution) and/or Internal IT Projects (Product & Administrative Solutions). You also participate in the Analysis, Estimation, Designing, Building, Testing, Documenting, and Implementing of Customer Solutions In addition, you maintain and enhance existing solutions (Change Request Delivery) and providing 2nd level support (Support process).
As Office Manager, you will be joining a dynamic HR/Reception team that is currently undergoing a major transformation. The team currently comprises 5 people: a Payroll Officer, an HR Business Partner, an HR Officer, a receptionist (part-time) and an HR Director. To strengthen the team, we are looking for a hands-on, multi-skilled Office Manager. As Office Manager, you will be responsible for the smooth running of the reception and office on a day-to-day basis, you will be responsible for reception in the afternoon and you will help with administrative tasks in support of the HR team and other office teams as required. We are looking for someone with excellent organisational and communication skills, as well as a commitment to maintaining a positive and efficient workplace. Your role is vital to the image and smooth running of speos.
An SA/PM (Solution Architect/Project Manager) at speos is part of the IT department but works closely with all the other departments. The projects and clients are very diverse (banks, telecoms, energy sector, and more), and may be print-based and/or digital-oriented. Each SA/PM has his/her own portfolio of clients and projects. He/she can manage his/her portfolio independently and autonomously, while taking account of customer expectations and internal feasibility.
The projects you will be working on are aimed at implementing new solutions that will contribute to the development of a catalogue of services supporting our customers in the digital transformation sector, and more specifically concerning their flows of administrative documents.